All passengers must have seat belt, child car seat or wheelchair restraints in use while the vehicle is moving.
 

• Please do not tamper with vehicle and/or transit equipment, as it may be needed to help you someday.
• Pets must be in a proper carrier. Service animals are exempt as they are not considered pets.
• Reasonable hygiene is expected; please do your best to not offend others.
• Please use courtesy with the driver and other passengers. No loud, rude, or profane language will be permitted.
• No use of tobacco, alcohol and/or possession of illegal drugs allowed on the bus
• Food and drinks must be in a closed spill-proof container. Refrain from eating on the bus.
• Please understand we must accommodate all riders, some bags may be limited.
• Children must be accompanied or have a Child Rider Policy signed and on file at the Handi-Wheels Transportation office.
• For the safety of all riders, please wait until the driver has stopped driving to ask questions.
• Reasonable accommodations may be available upon request.
• Handi-Wheels Transportation, Inc. reserves the right to refuse service.
• Thank you for being courteous in promptly notifying us to cancel your scheduled ride(s).
• If a passenger accumulates three same-day cancellations or no-show incidents, or a combination of both, the passenger will be subject to suspension of riding privileges for a time to be determined by Handi-Wheels. The passenger will receive a letter in the mail notifying them of the suspension and the times/dates it will be in effect.
• Read the complete Suspension Policy